Privacy Policy

Privacy Policy for .Chewy.

Effective Date: January 1st, 2025

At .Chewy. (Chewy-Co) ("we," "our," "us") We are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, store, and share your information, as well as your rights concerning your personal data.

1. Scope of This Policy

This Privacy Policy applies to all users of the .Chewy. website and services, including customers who register accounts, browse our site, and purchase products. By using .Chewy., you agree to the practices outlined in this policy.

2. Information We Collect

We may collect and process the following categories of information:

Personal Identifiable Information (PII): Includes your name, email address, shipping and billing information, and payment details when you make a purchase or create an account.
Account Information: Your username, password, and preferences associated with your .Chewy. account.
Transaction Data: Records of orders, payment history, and product preferences.
Technical Data: Includes IP address, browser type, time zone settings, and operating system when you access our site.
Behavioral Data: Information on how you interact with our website, such as pages viewed, clicks, and time spent.
Marketing Preferences: Data collected when you opt-in to marketing emails or promotional communications.

3. How We Use Your Information

Your data is used for the following purposes:

Service Delivery: To process your orders, fulfill transactions, and provide customer support.
Website Optimization: To monitor and improve the functionality, performance, and security of our website.
Marketing and Promotions: To send newsletters, promotional offers, and personalized recommendations if you have opted in.
Legal Compliance: To comply with applicable laws, regulations, and contractual obligations.

We ensure that all uses of your data are lawful, transparent, and necessary for the purpose collected.

4. Legal Basis for Processing Personal Data

Our processing of your personal information is based on the following legal grounds:

Contractual Necessity: Data required to fulfill orders or provide requested services.
Consent: Data processed when you opt into promotional activities or subscribe to our updates.
Legitimate Interests: Information processed to enhance user experience, improve website functionality, or prevent fraudulent activity.
Legal Obligation: Data processed to comply with laws or regulations.

5. Sharing Your Information

We take your privacy seriously and only share your information under specific circumstances:

Service Providers: With trusted third parties involved in delivering our services, such as payment processors, logistics providers, and IT support.
Compliance with Laws: If required by law, subpoena, or other legal obligations.
Business Changes: In the case of mergers, acquisitions, or asset sales, your data may be transferred to the acquiring entity.

All third-party partners are contractually bound to protect your data and use it only for the specified purposes.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal, tax, or regulatory requirements. When data is no longer needed, we securely delete or anonymize it.

7. Security Measures

To protect your personal data, we employ advanced security technologies and protocols:

Encryption: Sensitive information, such as payment details, is encrypted using SSL/TLS.
Data Access Controls: Access to personal information is restricted to authorized personnel only.
Regular Audits: Security processes are reviewed periodically to address potential vulnerabilities.

While we strive to ensure the security of your data, no transmission or storage system is completely secure. Please contact us if you suspect a data breach.

8. International Data Transfers

If your information is transferred outside your country of residence (e.g., to service providers based in other regions), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent measures.

9. Your Rights

As a user, you have the following rights concerning your personal information:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Correct any inaccurate or incomplete information.
Right to Erasure: Request deletion of your data, subject to legal exceptions.
Right to Restriction: Request limited processing of your data in certain circumstances.
Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
Right to Object: Opt out of data processing for marketing purposes or activities based on legitimate interests.

To exercise your rights, please contact us using the details provided in Section 12.

10. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience. These tools help us:

Recognize your preferences during future visits.
Provide analytics on website usage and improve our services.

By continuing to use our site, you consent to the use of cookies. You can manage your cookie preferences through browser settings.

11. Children’s Privacy

.Chewy. does not knowingly collect or process data from individuals under the age of 13. If we become aware of such data collection, it will be promptly deleted. and account from the individual will be blocked permanently.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Updates will be posted on this page, and material changes will be communicated to you directly, where possible.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact our team:

Email: chewy.captain.co@gmail.com
Phone: 1-(000)002-4399
Mailing Address:123 Not Real Street, Fake City, California 12345

We are committed to addressing your concerns promptly and transparently. Please let us know if you have a problem or question, We are happy to help!