Terms and Conditions
Terms and Conditions for .Chewy.
Welcome to .Chewy.! These Terms and Conditions govern your use of our website, products, and services. By accessing or using our site, you agree to comply with these terms. If you do not agree, please refrain from using the website.
1. Agreement to Terms
By using the .Chewy. website, you confirm that you have read, understood, and agreed to these Terms and Conditions, as well as our related policies, including our Privacy Policy and Refund Policy. These terms may be updated periodically, and continued use of the site signifies acceptance of the revised terms.
2. Eligibility
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Users must be at least 18 years old or have parental/guardian consent to access or purchase from .Chewy.
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All account registrations and purchases must include accurate and current information. Failure to provide valid information may result in account suspension or cancellation of orders.
3. Products and Services
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Customizable Products: Items customized by the user (e.g., .Chewy. boxes or packages) are final-sale and non-refundable. Ensure all customization details are accurate prior to submission.
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Digital Goods: Products delivered electronically are non-refundable. Please verify compatibility before purchasing.
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Availability: All products are subject to stock availability. We reserve the right to modify or discontinue products without prior notice.
4. Account Responsibilities
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Users are solely responsible for maintaining the confidentiality of their account credentials and ensuring all activity conducted under their account complies with these terms.
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If unauthorized access to your account is suspected, contact our support team immediately Via Email or Click on the "Lets Chat!" Widget on the side! ↘️
5. Pricing and Payments
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All prices are displayed in USD and include applicable taxes unless explicitly stated otherwise.
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Payments must be completed using the secure methods available during checkout (e.g., credit cards, digital wallets).
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.Chewy. reserves the right to correct pricing errors or adjust charges in cases of miscalculation.
6. Shipping and Delivery
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Orders are processed within 1-3 business days following payment confirmation.
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Delivery times are estimates based on your location and selected shipping method. Standard shipping typically takes 5-7 business days.
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Accurate shipping information is the responsibility of the user. .Chewy. is not liable for delivery delays caused by incorrect addresses, weather conditions, or carrier issues.
7. Returns and Refunds
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Refunds are issued in accordance with our 90-Day Full Money Back Guarantee policy.
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Customizable products and digital goods are excluded from refunds, except in cases of defects.
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Refunds are processed within 7-10 business days of return approval.
8. Intellectual Property Rights
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All materials on the .Chewy. website, including text, images, logos, designs, and multimedia, are the property of .Chewy. or its licensors.
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Unauthorized reproduction, distribution, or use of our intellectual property is strictly prohibited and subject to legal action.
9. User Conduct
Users agree to interact with the .Chewy. website in a lawful and respectful manner. Prohibited actions include, but are not limited to:
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Misusing services to disrupt operations or compromise security.
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Uploading harmful, illegal, or offensive content.
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Attempting to reverse-engineer or modify website functions without permission. Violations may result in account termination and legal consequences.
10. Limitation of Liability
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.Chewy. is not responsible for damages arising from misuse of its products or services.
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Our liability for defective products is limited to refund, replacement, or repair options as outlined in our 1-Year Limited Warranty policy.
11. Modification of Terms
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.Chewy. reserves the right to update or modify these Terms and Conditions without prior notice. Changes will be reflected on this page, and your continued use of the site indicates acceptance of those changes.
12. Governing Law
These Terms and Conditions are governed by the laws of the United States. Any disputes arising from these terms will be handled under U.S. jurisdiction.
13. Contact Information
For inquiries, support, or feedback, please contact our team Via Email or Click on the "Lets Chat!" Widget on the side! ➡️ We are committed to providing exceptional service and resolving any issues promptly.
Thank you For Using Chewy-Co ❤️🤗