Purchase Policy
Purchase Policy for .Chewy.
1. Acceptance of Terms:
By placing an order through .Chewy., customers agree to the terms and conditions outlined in this Purchase Policy, as well as any additional policies listed on our platform.
2. Eligibility to Purchase:
Customers must meet the following criteria to complete a purchase:
- Be at least 18 years of age or have parental/guardian consent.
- Provide accurate and complete personal and payment information.
3. Order Processing:
- Orders are subject to availability and confirmation of payment.
- .Chewy. reserves the right to refuse or cancel orders if there are issues with payment authorization, stock availability, or suspected fraudulent activity.
4. Pricing and Payment:
- Prices for all products are displayed in USD and are subject to change without prior notice.
- Payment must be completed via the methods supported on .Chewy.'s platform (e.g., credit cards, digital wallets, etc.).
- Taxes, shipping fees, and other applicable charges will be calculated and displayed at checkout.
5. Shipping and Delivery:
- .Chewy. strives to process and ship orders promptly. Estimated delivery times are provided during checkout but are not guaranteed.
- Customers are responsible for ensuring accurate delivery information. .Chewy. is not liable for delays or losses caused by incorrect addresses or external courier issues.
6. Returns and Refunds:
- Refunds and returns are subject to the 90-Day Full Money Back Guarantee and other applicable policies (e.g., exclusions for digital items and non-refundable products).
- Customers must initiate returns within the designated time frame and provide proof of purchase.
7. Cancellation Policy:
- Customers may cancel orders only before they are processed for shipping.
- To request a cancellation, contact .Chewy.'s Customer Support team at chewy.captain.co@gmail.com Through our website, or call 1-(000)-002-4399
- Once an order has been shipped, cancellation is no longer possible.
8. Digital Items:
- Digital items are non-refundable and non-returnable, as stated in the 90-Day Full Money Back Guarantee policy.
- Customers are advised to ensure compatibility and review product descriptions carefully before purchasing digital goods.
9. Limitation of Liability
- .Chewy. is not responsible for damages resulting from misuse of products or customer errors in the purchase process.
- Liability for defective products is limited to the remedies outlined in the 1-Year Limited Warranty or refund policies.
10. Modifications to the Policy:
- .Chewy. reserves the right to modify this Purchase Policy at any time. Changes will be reflected on our website and apply to future transactions.
11. Customer Support:
For questions or concerns regarding this Purchase Policy, please contact .Chewy.'s Customer Support team at chewy.captain.co@gmail.com Through our website, or call 1-(000)-002-4399. We are here to assist you!