Shipping Terms
.Chewy. Shipping Terms
At .Chewy., we aim to get your amazing purchases to you quickly, safely, and hassle-free. Here’s everything you need to know about our shipping and handling process:
1. Order Processing Times:
- We process orders within 1-3 business days (excluding weekends and holidays) after payment has been confirmed. (This is subject to change without notice and does not apply to all orders)
- You’ll receive an email confirmation with tracking details as soon as your order is on its way.
2. Shipping Methods and Costs:
- We offer a variety of shipping options to suit your needs, from standard shipping to expedited delivery.
- Shipping fees are calculated at checkout based on your location, the size and weight of your order, and the selected shipping method.
3. Estimated Delivery Times
- Standard shipping typically takes 5-7 business days after the order has been processed.
- Expedited options, when selected, may reduce delivery time to 2-3 business days, depending on availability and location.
- Please note: Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.
4.International Shipping:
- At this time, .Chewy. ships exclusively within the United States. We’re working hard to expand our reach, so stay tuned!
5. Handling and Packaging:
- We take great care to ensure your items are securely packaged to prevent damage during transit.
- For digital purchases, download links or access instructions are sent directly to your email after payment confirmation—no shipping required!
6. Lost or Delayed Shipments:
- If your shipment is delayed or lost, please contact our Customer Support team at chewy.captain.co@gmail.com Through our website, or call 1-(000)-002-4399. We’ll work with the carrier to resolve the issue and ensure you receive your purchase as soon as possible.
7. Changes or Corrections:
- Need to update your shipping address or details? Contact us immediately after placing your order. Once an order has been shipped, address changes are no longer possible.
8. Shipping Policy Exceptions:
- Orders flagged for review (e.g., due to payment issues or suspected fraud) may experience delays in processing.
- Certain items, such as digital goods, do not require shipping and are exempt from this policy.
9. Questions or Concerns:
- We’re here to help! For any questions about your shipment, please reach out to our friendly Customer Support team at chewy.captain.co@gmail.com Through our website, or call 1-(000)-002-4399 .
At .Chewy., we’re dedicated to ensuring your shopping experience is as smooth as possible—from checkout to delivery. Thank you for choosing us!